Had to order this as my original snapped when it toppled over !! New part seems stronger . Hope it is !!
Glad we could help you with the damage, Nick.
D
Darren Bragg
Exceptional service
Less than 48 hours from finding a fault I had a replacement part arrive.
Exceptional service!
Thank you Stewart Golf
Really happy that we could get you back on the course so quickly
A
Andrew Peck
3rd Replacement shaft
This company has the best aftersales service of any company (retail or otherwise) that I have ever come across. Since I purchased my electric trolley just over 2 years ago they have dealt with every problem immediately. Their service is superb. Unfortunately though I shouldn't have had need of their services if their product was better. In the 27 months I have owned my trolley the shaft has broken three times. I am a 76 year old twice a week golfer. I'm not some young whippersnapper who doesn't look after his equipment. I am very careful and go steadily round the golf course. I have no idea why the shaft should break so frequently but it has. Perhaps the composite material used is not sufficiently strong. Other makes use steel shafts. I wish Stewarts did. Surprisingly Stewarts only give a 2 year guarantee compared with 5 years by other major manufacturers. I am just hoping that I won't be unlucky a fourth time! Thankfully Stewarts replaced my shaft free of charge even though it was out of guarantee which was very much appreciated but really - shafts should never break, let alone three times in 27 months!
Hi Andrew. Thanks for your kind words about our aftersales service. Our axles are 303 steel and the situation you are describing is extremely difficult to imagine in normal wear and tear situations. Please contact our customer care team to talk about it further.
E
Ellis Woko
Upper assembly
I was impressed by quick response to my email and rapid delivery of replacement part despite my warranty having expired.
That's great to hear: thanks for taking the time to review us.
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Craig Walsh
Fantastic service and delivery highly recommend this company
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