Q Series Upper Assembly

This company has the best aftersales service of any company (retail or otherwise) that I have ever come across. Since I purchased my electric trolley just over 2 years ago they have dealt with every problem immediately. Their service is superb. Unfortunately though I shouldn't have had need of their services if their product was better. In the 27 months I have owned my trolley the shaft has broken three times. I am a 76 year old twice a week golfer. I'm not some young whippersnapper who doesn't look after his equipment. I am very careful and go steadily round the golf course. I have no idea why the shaft should break so frequently but it has. Perhaps the composite material used is not sufficiently strong. Other makes use steel shafts. I wish Stewarts did. Surprisingly Stewarts only give a 2 year guarantee compared with 5 years by other major manufacturers. I am just hoping that I won't be unlucky a fourth time! Thankfully Stewarts replaced my shaft free of charge even though it was out of guarantee which was very much appreciated but really - shafts should never break, let alone three times in 27 months!

I was impressed by quick response to my email and rapid delivery of replacement part despite my warranty having expired.

Fantastic service and delivery highly recommend this company

Easy to fit replacement (upper body assembly for Q Follow). Disappointed that the part originally broke after two years use so hoping the replacement will last longer.

Upper assembly replacement sent and delivered very quickly absolutely no complaints at all.