SmartPower Battery - Designed to fit the Q Series and VERTX Remote
I can’t find fault with the online service and that in person.
I had an issue with my old battery. Contact was made online and an appointment less than 24 hours later. I was at head office less than 10 minutes for the issue to be dealt with to my full satisfaction.
That's brilliant to hear: we aim for that sort of service with everyone.
When something went wrong StewartGolf fixed it and sorted it.
Sadly their courier, DPD is unprofessional, unreliable and uncontactable.
That's exactly what we love to hear! Thankyou.
I had an issue with my battery on my Q Follow. Mel in the customer service department was brilliant and sorted out my problem straight away and sent out a new battery with a next day delivery by Fedex. The new battery is working well and I love my Q Follow.
That's great to hear: glad we were able to resolve the issue so quickly.
I have a slight issue with my new battery after only a few rounds. So I contacted the service department to ask for help. After an immediate response and dialogue I returned my existing battery with a brand new battery issued almost immeditely ready for my next round. The customer care and attention from Carlie & Mel was fantastic. A lot of organisations could take a leaf out of Stewart Golf's customer service team, who were excellent and went above and beyond. Thank you to Carlie & Mel for looking after me and my extra special treatment.
That level is care for our customers is what we strive for every day. Really happy you're so happy.
I sent my Q Follow into a pond,(totally submerged)completely owner stupidity 😪 Trolley worked for a few weeks and then battery gave up. I put it into Stewart for a service, Needed new battery, motor and electrics replaced. Mel from Stewart golf kept me updated with the progress and gave me a very good price for the whole job.
Excellent customer service and a great job.
Thank you