SmartPower Battery - Designed to fit the Q Series and VERTX Remote
- Compatible with any Q Series or VERTX Remote trolley
- LiFePO4 technology
- Bespoke case with automatic connection
- Integrated cell management system
- Tested for 2000+ charge cycles
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307Wh (Max), 230 Wh (Base)
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3.0kg (Max), 2.5kg (Base)
- Charger not included
I’m gonna start by saying the Stuart Q follow me trolley is brilliant.
However, the downside is the cost for the replacement parts and extras just racks up
My battery lasted seven years so I can’t really complain however, when you buy a new battery, especially the smart batteries there should come with some explanation on how to check your battery on the app because I had to email customer service to find out how.
I’ve given this four stars simply because it’s just low small things but other than that it is a good trolley. It’s expensive but it is one of these. You don’t have to buy or other other options.
Thank you for taking the time to leave a review. We’re delighted to hear how much you’ve enjoyed your Q Follow, and seven years from your original battery is certainly great to hear.
We really appreciate your feedback regarding the cost of replacement parts and, in particular, the guidance provided with our SmartPower batteries. We agree that getting set up with the app should be as straightforward as possible, and we’ll make sure your comments are passed on to the team.
I was upgraded to the max battery after I had concerns about the capacity of the standard one, which only had about 15% residual charge after 18 holes with the Q Follow. I was very grateful for the upgrade, now the Q Follow comfortably lasts for 18 holes with about 40% remaining capacity. So, it’s absolutely fine if you only want to play 18 holes, which I do most of the time. 36 holes would be out of the question though, it wouldn’t come close to lasting, hence the 3 stars. I played a society day a couple of weeks ago, 12 holes in the morning and 18 in the afternoon, and couldn’t risk using the Q Follow as I’m pretty certain it would have drained the battery before I finished.
I made the horrible mistake of not charging it fully before I went out a few weeks ago. It was only 65% charged when I went out on a hilly course, battery failed on the 17th hole, and boy this is a brute to push up a hill in freewheel mode! Very heavy.
In short - the max battery is great for 18 holes, but you’d be cutting it close trying to get 27 out of it.
I think the Q Follow is a great trolley, I love the features, but the battery capacity is the weak link in the chain.
Thank you for taking the time to leave a review. We’re pleased to hear you’re enjoying the Q Follow and that the Max battery has comfortably supported your usual 18-hole rounds. Battery performance can vary depending on factors such as terrain, course conditions and how the trolley is being used. However, we’d like to look into the performance you’re experiencing and advise you on how we can help. Please contact our Customer Care team directly with your trolley and battery details, and we’ll be happy to investigate this further.
I had a minor problem with my battery which was dealt with without any fuss and very competently. In fact their customer service was exemplary and they upgraded my replacement voluntarily as a gesture of goodwill. With this level of service I can only recommend Stewart golf glowingly.
Thank you for taking the time to leave a review. It’s great to hear that you were so pleased with the level of service from our team, and that your battery issue was resolved quickly, competently and without any fuss. We’re sorry you experienced the initial problem, but we’re pleased we could put it right straight away and offer the upgrade as a gesture of goodwill. We really appreciate your support and the recommendation, we’ll be sure to pass song your kind words to the team.
Had problems with my smart battery connected Stewart and change for new one.
Not only did they change it they replaced with the upgraded one.
Can’t ask for anything better
Thank you.
Hope to upgrade to the coloured carbon next.
Thank you for taking the time to leave a review. It’s great to hear our team could get your battery issue resolved and that the upgraded replacement was a welcome surprise. Hopefully we’ll see you with a Carbon model in the future!
Faulty battery replaced without issue. Works perfectly fine now .
Thanks
Thank you for taking the time to leave a review. We’re happy to hear we could resolve your faulty battery issues without any issues.