Q & VERTX Services

Whether it’s routine servicing or repairs, our technicians ensure your Stewart Golf trolley keeps performing as it should. Built to last and supported by expert care, we help protect your investment for the long term.

Premier

Diagnosis

I will visit Stewart Golf HQ or arrange my own shipping

I have a Stewart Golf box and require collection/delivery

I require a Stewart Golf box and collection/delivery

In stock.

- Professional
  Engineers
- In-House
  Service Dept
- Quick
  Turnaround
- Courier Service
  Available

Packages
In response to customer demand, Stewart Golf have introduced a number of service packages to allow you to maintain Stewart Golf Machines.

Fault Diagnosis - £60 *Please see carriage costs below

The trolley will be assessed by our service engineers and a report of the diagnosis provided together with a quote for work needed which will include parts and labour.

The diagnosis does not include any cleaning of the trolley.

Please note that this is for fault finding and repair only; this is not a service.

If a full service/valet is required, please book a Premier Service.

Premier Service - Including battery and Handset Service - £169

Premier servicing of the Q Series includes full inspection of both front and rear axles, along with replacement wheel & axle bearings.

Our engineers will strip down and rebuild the motors, removing any accumulated carbon dust.

Inspection of the brushes, lock ring & slider and gearboxes will be undertaken, with the gearbox being re-greased and brushes replaced if necessary.

All Q Series will receive a replacement bag support, to the latest design.

Battery Health Check

Included in your premium service

Our engineers will inspect your SmartPower battery and charger. Undertaking a full discharge and recharge capacity test, with any battery capacity above 80% being passed.

Any and all battery firmware will be updated.

Handset Service

Included in your premium service

Our engineers will update your handset firmware to the latest available, ensuring the best performance out on the course.

We will replace the handset battery, top and bottom mouldings, keypad, belt clip, silicon skin and USB charging cable.

Valet Clean

Included in your premier service

All components will be cleaned to our premium standards. Your trolley will be dismantled and each piece inspected, cleaned and reassembled. Including both rear and front wheels.

After your service, we will contact you to update you on the condition of your Q Series and advise if we recommend any further work not covered by our service package. Any additional work you agree to go ahead with (while your trolley is still in our service centre) will not incur labour charges. You will receive a full service report of the work carried out on your Q Series, along with a short video of your trolley working to our engineers standards.

POLITE NOTICE: We can only accept orders for service packages from UK mainland addresses.

Great service

This was a great experience from start to finish and i wouldn't hesitate to use Stewart again. They really went above and beyond

Thank you for taking the time to leave a review, we’re delighted to hear how happy you are with your VERTX Remote service! Going above and beyond is what our service team always aims to do and we’ll be sure to pass along your kind words to them.

Q follow

Excellent service in EVERY department !
I am more than happy.

Thanks again
Pete

Thank you for taking the time to leave a review. We’re absolutely delighted to hear you’re happy with both your Q Follow and the service you received! That's exactly what we aim for and if you ever need anything else we’re always happy to help.

Excellent

Sent my Q series in for a service, Courier collected it Monday morning, Serviced, Cleaned, had what seemed an endless list of parts replaced including the main chassis which had a split, on Wednesday I was sent a little video of my trolley post service & on Thursday I took delivery of it back again
Ready for use on the weekend
I can’t thank the people of Stewart Golf enough for the constant stream of emails keeping me up to date & answering all my questions

Thank you for taking the time to leave a review. We’re delighted to hear how smoothly everything went and that your Q Series was turned around so quickly and ready for the weekend. It’s also fantastic to know the updates, video and communication made a difference. We’ll be sure to pass your kind words on to everyone involved.

5 star Service

Excellent service. Trolley returned like new.

Thank you for leaving a review, we're delighted to hear your trolley received excellent service and was returned like new!

Recent trolley service

Amazing service with so many parts replaced FOC
Trolley came back almost as new, even with new charging leads.
Best customer services and service I can ever remember.
Well worth purchasing a top quality trolley.

Thank you for leaving a review. We’re delighted to hear you were so pleased with the service and that your trolley came back feeling almost like new. Providing that level of care is exactly what we aim for, and it’s great to know it made such a difference.

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