Every VERTX Remote, V10 Remote, Q Remote, X9 Remote and X10 Remote is supplied with a compact handset which is individually coded to each trolley (think of it as a car key). Opt for a spare handset and you can leave one in your golf bag or at the club.
If you are an existing owner and have lost your handset, please enter your serial number in the box above.
If you are ordering a spare handset to go with a new order for a VERTX Remote, V10, Q, X9 or X10 Remote golf trolley, please just enter 'NEW' in the box above.
Replacement handsets are supplied with a silicon skin which must be used at all times.
It worked for a while and then one morning it went crazy at a tournament. Failed to respond on a number of occasions meaning I had to run and stop my trolley or I was stood trying to get it work for way too long. It ruined my morning and game.
Customer service so far has been very average. Two weeks in and I still do not have a solution from them.
Hi Stephen thanks for sharing your feedback. I’ve checked in with our Customer Care team and can confirm that a replacement handset has now been arranged for dispatch. You should have received an email confirming this as well.
We appreciate your patience and are confident the new handset will get things back on track. If there’s anything else you need in the meantime, please don’t hesitate to reach out.
M
Maurice Cleaves
Works well
Had a problem when the original stopped working but Stewart replaced it under warranty. No fuss
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