Service brilliant as usual but disappointing I had another part brake bearing in mind the trolley is used very sparingly
Really sorry you had this experience, Jon. Please reach out to our customer care team to resolve any breakages.
A
Andy HARRIOTT
Stabiliser wheel
Had dealings with both Carlie and Mel both were extremely helpful and ensure my issue was sorted. Thanks
That's great to hear: thankyou, and we'll let them both know.
R
Russell Levan
Replacement jockey wheel
Carlie helped me sort a replacement, as I like an idiot, let my VERTX trolley fall out of the back of my SUV. Within two emails, I'd bought a replacement and arrived the following day. I was also sent a "how to fit it" link and it took 5 minutes. Thank you Carlie and thank you Stewart.
Really glad we were able to help and get you back on the course as quickly as possible,
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