Bought a premium product and expected premium customer service. That's not ny experience unfortunately as long delays when dealing with issues. Hoped for better sadly.
Thank you for your review, and we’re sorry to hear that your experience hasn’t matched the level of service you expected from us.
We understand how frustrating delays in communication can be, especially when dealing with an issue on a premium product. Your battery has been inspected by our service team and has now been sent back out to you.
Our Customer Care team has also seen your latest email and will be coming back to you directly with an update.
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