My Q follow upper arm broke and thought I would have to send this for repair. Stewart golf sent a video of how to replace this before I purchased the part required.
Ordered part came within 48 hours and took about 6min to remove damaged part and replace with new upper arm. Fantastic service and advice. :)
Thank you for taking the time to leave a review. We’re really pleased to hear the video helped you get everything sorted quickly and that the replacement arrived promptly.
R
Richard Meade
Replacement handle section
Cannot fault the service provided. A very helpful and friendly lady dealt with my issue, and spare parts were delivered the next day by FedEx. Excellent service and a pleasure to deal with.
Many thanks for leaving a review. We’re delighted to hear you were well looked after by our Customer Care team and that your replacement part arrived quickly! We’ll be sure to pass along your kind words to our team.
T
Tim Whittle
Spare Parts
Due to a fault with my upper assembly the customer service team dealt with the issue in a very professional manner. A joy to deal with. Many thanks
Tim.
Thank you for taking the time to leave a review. We’re sorry to hear there was an issue with your upper assembly, but we’re really pleased our Customer Care team was able to resolve it quickly and professionally for you!, and overall a joy to deal with. We'll be sure to pass along your kind words to them.
a
aaron mcwilliams
Amazing trolley
Best trolley I’ve ever had. Great company to buy from. Great after care too
Thank you for taking the time to leave a review. We're delighted to hear how much you're loving your Q series and that it's the best trolley you've ever owned, and that the aftercare from our team made a difference too!
M
Maurice Bishton
Spare
Great fitted easy. Shame about the fact the original broke som easily.
Thank you for taking the time to leave a review. We’re glad to hear the spare part fitted easily.
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