I ordered 2 bungee cords and was charged £9 delivery. They arrived in the same parcel and hardly weighed anything, which I thought was excessive.
Thank you for your review. We appreciate the feedback and understand your concern regarding the delivery charge. All of our parcels are shipped with premium delivery to ensure they're tracked and arrive promptly that said, we’re always reviewing our postage options to ensure they offer the best value for our customers.
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Edward Caron
Great service and quick turnaround with with the required part. Easily replaced.
Thank you for your review! We’re glad to hear your replacement part arrived quickly and was easy to fit.
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Andrew Linden
Replacement lower bungee
Really appreciated the video instruction to replace the broken bungee. Would have struggled without it!!
Many thanks for leaving a review Great to hear the video made the process easier! Thanks for letting us know, we’ll keep working on more guides like this to make quick fixes as simple as possible.
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Anonymous
Good solid lower bungee
Easy to install, following recording and having correct tools.
Thank you for your review! We’re glad to hear the lower bungee was easy to install and works well for you.
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NL
Great product and very easy to fit
I ordered a replacement Lower Bungee for my Q Series Follow, this arrived very promptly and was very easy to fit. The experience of dealing with Stewart was great as usual.
Thank you for leaving a review. We’re glad the replacement Lower Bungee arrived quickly and was easy to fit. It’s great to hear your experience with us has been consistently positive.
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