Q Series, X Series & Vertex Handset Battery & Bottom Moulding
Q / X / Vertx Series Battery & Bottom Moulding
Compatible with X Series handsets V6.0 or newer.
NOTE:
Your handset battery will come pre fitted to the back of a handset. All you will need to do is attach the white connector to the two prongs on the PCB. Making sure that the two silver dots on the white connector are facing you.
Putting it the other way will damage the battery and your handset.
Have had my X10 follow trolley for around 2 years. Used regularly (3 or 4 times per week) through two summer but rarely used through the winter or in bad weather.
Symptoms were:
lack of power when driving forward using remote
lost Bluetooth connection during round
failure to make Bluetooth connection if more than a day since batteries charged
Replaced the battery in the handset and issues appear to be resolved.
A bit disappointing that it failed relatively early but good support from Stewart and prompt dispatch had me up and running again quickly.
Not clear from the description but moulding includes belt clip so you don't have to use the one from the original moulding.
Thank you for leaving a review! We’re glad to hear the new handset battery resolved the issues and that our support team were able to get you back up and running quickly. Your feedback on the moulding description is very helpful and we’ll look into making that clearer for future customers. We really appreciate your continued support and hope your X10 Follow gives you many more enjoyable rounds.
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Neil Campion
Last one lasted 8 years
Last one lasted 8 years which is good going. Loses a star as I don’t know why I need a new back casing when a battery and sticky pad would do.
Thanks for your review, 8 years of use is definitely a solid run! We totally understand your concern about the replacement. The reason we don’t send the battery and pad separately is that shipping the battery outside of the casing increases the risk of it being damaged or swelling in transit. Our policy is designed to make sure every component arrives safely and works as it should.
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Oliver Perks
New controller battery
Perfectly simple to order and very punctual emails with Confirmation and delivery details.
Thanks so much for your feedback! We're glad to hear the ordering process was smooth and that everything arrived as expected. If you need anything else, we're always here to help.
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Bart Delgado
No quibble replacement but ...
Replacement remote battery dispatched with little fuss but unfortunately it looks like the issue may not lie there.
Still trying to work out where the fault lies and am sure we will get there shortly.
Thanks for the update and for your patience throughout the process. I've spoken with our Customer Care team and can see that your battery is on its way back to us for repair. Please don’t hesitate to get in touch if you need any further assistance in the meantime.
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Natasha Wong
Remote
Carlie was amazing at pinpointing the fault & sending me link to order new part! Very polite & quick service.. thank u x
We're thrilled to hear that Carlie was able to help so quickly and politely. We’ll be sure to pass on your lovely feedback, many thanks for leaving a review.
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