A firm can be judged by how well they respond when there is an issue.
SG were genuinely impressive when I had an issue with my brilliant trolley.
They sorted the issue way faster and with less fuss than, in many ways, thought possible.
Well done team; lifelong customer secured.
D
Donald Ferguson
Faulty trolley faulty Battery
My trolley is not even a year old.
But it's been replaced once.
Then I've had to replace the battery on the newly replaced trolley.
After 6 rounds of golf it started to be non responsive to the handset, so it was sent back again.
So now the battery, handset and electronics int the trolley has been replaced.
I had to push to get the warranty extended for a further 12 months.
It's been an absolute nightmare.
Would not recommend a Stewart to anyone.
Thank you for sharing your review. To clarify, your trolley has only been in to us once and on that occasion it was replaced straight away. We also extended your warranty through to March 2028 to give you complete peace of mind. We’re sorry to hear that you feel disappointed, but please rest assured that your trolley, battery, and handset are all now covered and supported well into the future.
I
IPD
Service
Excellent!
Mnay thanks for leaving a review, we're delighted to hear the service you recived was excellent!
T
Terry Pearman
Great service
Thank you for leaving a review, our goal is to deliver outstanding customer service on every occasion.
A
Andrew Davis
Service
Had to send my Q Follow in for a service . Stewart Golf aftercare is so good . Nothing is too much trouble . Always kept informed along the way . Very prompt and efficient turn around . Thanks!
Thank you so much for your kind review! We're really pleased to hear you had a positive experience with our Customer Care team. Keeping you informed and getting your Q Follow back to you promptly is exactly what we aim for, so it’s great to know we delivered. If you ever need anything else, we’re always here to help!
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