The speed of response to my enquiry took me by surprise it was so fast. 5 minutes to be precise. They fixed my issue incredibly simply and the service was just fantastic.
Thank you for leaving a review. We’re really pleased we could get back to you quickly and resolve everything so easily. Your feedback means a lot to the team and we'll be sure to pass on your kind words to them!
T
Tom Vinall
Perfect
Exactly what I needed and the support video enabled me to fit it in seconds. Perfect.
Thanks for leaving a review! We're really glad to hear the support video helped and that you were able to get everything fitted in seconds.
G
Graham Legg
Usual great service
Next day delivery and great communication
Thank you so much for leaving a review. It's brilliant to hear your trolley recived it's usual great service, and our teams communication with you has been consistant!
S
Stuart Poll
Good upgrade
A worth while up grade as it does make opening and closing a lot easier.
It should come with a link to fitting instructions or contain a fitting sheet or booklet with photos.
Save spending ages finding the right video - which by the way is labelled changing main clip as opposed to replacing 2 section handle assembly
Thank you for your review, we’re really pleased to hear the upgrade has made opening and closing your trolley easier. For future reference, we do have a dedicated installation video for the 2-section handle assembly here:
https://www.youtube.com/watch?v=sakNUIPSv44 We’ll also look into making this link easier to find so the process is clearer for other customers too.
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